Frequently Asked Questions
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Frequently Asked Questions
WHAT IS IPTV?
WHAT’S DIFFERENT WITH IPTV?
HOW TO DETERMINE SPEED AND QUALITY?
REQUIREMENTS FOR IPTV?
Response time to Emails on Support?
Issuing an Email for account activation or technical support will get responded between 30Minutes for activation and 1 Hour to 2 for technical support . But we intend to reply within the hour of receiving the mentioned tickets. But during peak hours this can take up to 3 hours.
Wi-Fi or Ethernet?
We always recommend that you connect your device hardware (ethernet).
What do I need look for TV?
You need the following: High-speed Internet connection, at least 20.0 Mbps. A functioning Smart TV,ALL Android,ALL IOS,MAG,FireStick,Enigma2
Do I have to use a VPN?
You should use a VPN only if your internet service provider is blocking or throttling your connection, otherwise you don’t to use a VPN, as our service is perfectly safe to use.
My account is not working what should I do?
First, please check your network connection, reboot your router and device, and then try again. Secondly, if your network connection is no problem, please check whether your account is used on other devices. as you can view from more than 1 device at the same time.
How to install your IPTV on SMART TV?
To install our IPTV channels on your SMART TV, you will need to download
Smart IPTV app (SIPTV)
What is an Android TV Box?
An Android TV box is essentially a mini PC running an Android operating system. With various Android apps including XBMC.
What are the advantages of IPTV?
Generally IPTV or Internet Protocol Television has several advantages. It offers a prospective and very cost-effective in the present market viewed by countless telecommunications providers and is thinking for positive as well as profitable new services that can generate new income freshet.
What is Kodi?
Kodi (formerly XBMC) is a free and open-source media player software developed by the XBMC Foundation, a non-profit technology consortium. Kodi is available for multiple operating systems and hardware platforms, with a software 10-foot user interface for use with televisions and remote controls. For more information please visit their website: www.kodi.tv
Do I need satellite for using IPTV?
No, you will connect IPTV servers via Internet and you don’t need dish and satellite equipments.
Why can’t I access my account?
After purchasing your IPTV, we will send your m3u list or portal to your email within 24 hours. Then you should follow our instructions to get your own IPTV service.
Issuing an Email for account activation or technical support will get responded between 30Minutes for activation and 1 Hour to 2 for technical support . But we intend to reply within the hour of receiving the mentioned tickets. But during peak hours this can take up to 3 hours.
We always recommend that you connect your device hardware (ethernet).
You need the following: High-speed Internet connection, at least 4.0 Mbps. A functioning Smart TV,ALL Android,ALL IOS,MAG,FireStick,Enigma2
You should use a VPN only if your internet service provider is blocking or throttling your connection, otherwise you don’t to use a VPN, as our service is perfectly safe to use.